{"id":1017,"date":"2026-10-23T01:37:08","date_gmt":"2026-10-22T23:37:08","guid":{"rendered":"https:\/\/www.elportalo.com\/hesap-silme\/"},"modified":"2026-10-23T01:37:17","modified_gmt":"2026-10-22T23:37:17","slug":"hesap-silme","status":"publish","type":"page","link":"https:\/\/www.elportalo.com\/tr\/hesap-silme\/","title":{"rendered":"Hesab\u0131 Sil"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<style>.epo{--bg:#050507;--bg2:#0b0b0f;--panel:rgba(255,255,255,.05);--panel2:rgba(255,255,255,.08);--border:rgba(255,255,255,.12);--border2:rgba(255,255,255,.22);--text:#fff;--muted:rgba(255,255,255,.82);--muted2:rgba(255,255,255,.58);--red:#b51212;--red2:#ff2a2a;--r:28px;--r2:20px;--max:1100px;background:var(--bg);color:var(--text);font-family:inherit;-webkit-font-smoothing:antialiased}.epo *,.epo *::before,.epo *::after{box-sizing:border-box}.epo a{color:var(--red2);font-weight:700;text-decoration:underline;text-underline-offset:3px}.epo a.epo-btn{color:#fff;text-decoration:none}.epo p{margin:0 0 16px;color:var(--muted);line-height:1.75;font-size:17px}.epo h1,.epo h2,.epo h3{margin:0;line-height:1.15;letter-spacing:-.02em}.epo ol,.epo ul{margin:0 0 16px;padding-left:22px;color:var(--muted);line-height:1.8;font-size:17px}.epo-wrap{width:100%;max-width:var(--max);margin:0 auto;padding:0 24px}.epo-sec{padding:72px 0;background:var(--bg)}.epo-sec--alt{background:linear-gradient(180deg,var(--bg) 0%,var(--bg2) 50%,var(--bg) 100%)}.epo-kicker{display:inline-flex;align-items:center;gap:12px;color:var(--muted2);font-weight:800;letter-spacing:.14em;text-transform:uppercase;font-size:12.5px;margin-bottom:18px}.epo-kicker::before{content:\"\";width:9px;height:9px;border-radius:50%;background:var(--red2);box-shadow:0 0 0 5px rgba(255,42,42,.18)}.epo-h1{margin:0 0 20px;font-size:clamp(32px,4.4vw,52px);line-height:1.06;letter-spacing:-.035em;font-weight:900}.epo-h2{font-size:clamp(24px,3vw,36px);font-weight:900;margin:0 0 16px}.epo-h3{font-size:20px;font-weight:800;margin-bottom:10px}.epo-grid{display:grid;gap:22px;grid-template-columns:repeat(2,minmax(0,1fr))}.epo-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--r2);padding:30px}.epo-card ol{margin-bottom:0}.epo-btns{display:flex;flex-wrap:wrap;gap:14px;margin-top:22px}.epo-btn{display:inline-flex;align-items:center;justify-content:center;padding:16px 30px;border-radius:999px;font-weight:800;font-size:16px;line-height:1;background:linear-gradient(135deg,var(--red2) 0%,var(--red) 100%);box-shadow:0 14px 34px rgba(255,42,42,.32)}.epo-table{width:100%;border-collapse:collapse;margin:8px 0 18px;background:var(--panel);border:1px solid var(--border);border-radius:var(--r2);overflow:hidden}.epo-table th,.epo-table td{padding:14px 18px;text-align:left;font-size:15.5px;line-height:1.55;border-bottom:1px solid var(--border);color:var(--muted);vertical-align:top}.epo-table th{color:#fff;font-weight:800;background:var(--panel2)}.epo-table tr:last-child td{border-bottom:0}.epo-note{padding:20px 24px;border-radius:16px;background:rgba(255,42,42,.08);border:1px solid rgba(255,42,42,.3);color:var(--muted);line-height:1.7;font-size:16px}@media (max-width:780px){.epo-sec{padding:56px 0}.epo-grid{grid-template-columns:1fr}.epo-wrap{padding:0 18px}.epo-btn{width:100%}.epo-table th,.epo-table td{padding:12px}}<\/style>\n<div class=\"epo\">\n<section class=\"epo-sec\">\n<div class=\"epo-wrap\"><span class=\"epo-kicker\">Hesap ve veriler<\/span><\/p>\n<h1 class=\"epo-h1\">elPortalO hesab\u0131n\u0131 sil<\/h1>\n<p>elPortalO hesab\u0131n\u0131 istedi\u011fin zaman silebilirsin; do\u011frudan uygulamada ya da art\u0131k eri\u015fimin yoksa bu sayfadaki talep \u00fczerinden. Bu sayfa, Soyer GbR&#8217;nin <strong>elPortalO<\/strong> uygulamas\u0131 i\u00e7in ge\u00e7erlidir.<\/p>\n<div class=\"epo-grid\">\n<div class=\"epo-card\">\n<h2 class=\"epo-h3\">1. Uygulamada sil<\/h2>\n<p>En h\u0131zl\u0131 yol: silme i\u015flemi hemen ba\u015flar.<\/p>\n<ol>\n<li>elPortalO uygulamas\u0131n\u0131 a\u00e7<\/li>\n<li><strong>Profil<\/strong> b\u00f6l\u00fcm\u00fcne git<\/li>\n<li>Ard\u0131ndan <strong>Ayarlar<\/strong>&#8216;a gir<\/li>\n<li><strong>Hesab\u0131 sil<\/strong> se\u00e7ene\u011fini se\u00e7<\/li>\n<li>G\u00fcvenlik onay\u0131n\u0131 do\u011frula<\/li>\n<\/ol>\n<\/div>\n<div class=\"epo-card\">\n<h2 class=\"epo-h3\">2. Uygulamaya eri\u015fim olmadan<\/h2>\n<p>Hesab\u0131na art\u0131k eri\u015femiyor musun? Talebini yaz\u0131l\u0131 olarak ilet.<\/p>\n<ol>\n<li>Bize ileti\u015fim sayfas\u0131 veya e-posta \u00fczerinden yaz<\/li>\n<li><strong>elPortalO ID<\/strong>&#8216;ni ve kullan\u0131c\u0131 ad\u0131n\u0131 belirt<\/li>\n<li>Seni e\u015fle\u015ftirebilmemiz i\u00e7in hesapta kay\u0131tl\u0131 e-posta adresinden yaz<\/li>\n<li>Silme i\u015flemini sana onaylar\u0131z<\/li>\n<\/ol>\n<div class=\"epo-btns\"><a class=\"epo-btn\" href=\"https:\/\/www.elportalo.com\/tr\/iletisim\/\">Silme talebi g\u00f6nder<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"epo-sec epo-sec--alt\">\n<div class=\"epo-wrap\">\n<h2 class=\"epo-h2\">Neler silinir<\/h2>\n<table class=\"epo-table\">\n<thead>\n<tr>\n<th>Veri<\/th>\n<th>Ne olur<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Profil, kullan\u0131c\u0131 ad\u0131, profil foto\u011fraf\u0131, biyografi<\/td>\n<td>Kal\u0131c\u0131 olarak silinir<\/td>\n<\/tr>\n<tr>\n<td>Sohbet mesajlar\u0131 ve yorumlar<\/td>\n<td>Kal\u0131c\u0131 olarak silinir<\/td>\n<\/tr>\n<tr>\n<td>Coin ve elmas bakiyesi<\/td>\n<td>Ge\u00e7erlili\u011fini yitirir ve silinir; sonras\u0131nda \u00f6deme art\u0131k m\u00fcmk\u00fcn de\u011fildir<\/td>\n<\/tr>\n<tr>\n<td>Do\u011frulama verileri (kimlik, selfie)<\/td>\n<td>Yasal bir saklama y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc ge\u00e7erli de\u011filse silinir<\/td>\n<\/tr>\n<tr>\n<td>\u00d6deme ve fatura kay\u0131tlar\u0131<\/td>\n<td>Yasal saklama s\u00fcresi boyunca tutulur, ard\u0131ndan silinir<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"epo-note\"><strong>\u00d6nemli:<\/strong> Hesab\u0131n\u0131 silmeden \u00f6nce bekleyen \u00f6demeleri tamamla. Silme i\u015fleminden sonra bir bakiye geri getirilemez. Silinen bir hesap yeniden etkinle\u015ftirilemez; istedi\u011fin zaman yeniden kaydolabilirsin, ancak s\u0131f\u0131rdan ba\u015flars\u0131n.<\/div>\n<\/div>\n<\/section>\n<section class=\"epo-sec\">\n<div class=\"epo-wrap\">\n<h2 class=\"epo-h2\">Ma\u011fazalar \u00fczerinden abonelikler ve sat\u0131n al\u0131mlar<\/h2>\n<p>Apple App Store veya Google Play \u00fczerinden yapt\u0131\u011f\u0131n sat\u0131n al\u0131mlar Apple ya da Google taraf\u0131ndan faturaland\u0131r\u0131l\u0131r. elPortalO hesab\u0131n\u0131 silmek, orada hi\u00e7bir \u015feyi otomatik olarak iptal etmez. Mevcut abonelikleri do\u011frudan Apple veya Google hesab\u0131nda y\u00f6netir ve iptal edersin.<\/p>\n<p>Ma\u011faza sat\u0131n al\u0131mlar\u0131n\u0131n iadeleri de ilgili platform \u00fczerinden y\u00fcr\u00fcr. Di\u011fer her \u015fey i\u00e7in <a href=\"https:\/\/www.elportalo.com\/tr\/iade-politikasi\/\">iade politikam\u0131za<\/a> bak.<\/p>\n<h2 class=\"epo-h2\" style=\"margin-top:40px\">Di\u011fer haklar\u0131n<\/h2>\n<p>Silme hakk\u0131n\u0131n yan\u0131 s\u0131ra GDPR kapsam\u0131nda eri\u015fim, d\u00fczeltme, i\u015flemenin k\u0131s\u0131tlanmas\u0131, veri ta\u015f\u0131nabilirli\u011fi ve itiraz haklar\u0131na da sahipsin. Bi\u00e7imsiz bir mesaj yeterlidir.<\/p>\n<p>T\u00fcm ayr\u0131nt\u0131lar (hangi verileri hangi ama\u00e7la ve ne kadar s\u00fcreyle i\u015fledi\u011fimiz) <a href=\"https:\/\/www.elportalo.com\/tr\/gizlilik-politikasi\/\">gizlilik politikas\u0131nda<\/a> yer al\u0131r. Hizmet sa\u011flay\u0131c\u0131y\u0131 <a href=\"https:\/\/www.elportalo.com\/tr\/yasal-bilgiler\/\">yasal bilgilerde<\/a> bulabilirsin.<\/p>\n<div class=\"epo-btns\"><a class=\"epo-btn\" href=\"https:\/\/www.elportalo.com\/tr\/iletisim\/\">Talep g\u00f6nder<\/a><\/div>\n<\/div>\n<\/section>\n<\/div>\n<p>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;] Hesap ve veriler elPortalO hesab\u0131n\u0131 sil elPortalO hesab\u0131n\u0131 istedi\u011fin zaman silebilirsin; do\u011frudan uygulamada ya da art\u0131k eri\u015fimin yoksa bu sayfadaki talep \u00fczerinden. Bu sayfa, Soyer GbR&#8217;nin elPortalO uygulamas\u0131 i\u00e7in ge\u00e7erlidir. 1. Uygulamada sil En h\u0131zl\u0131 yol: silme i\u015flemi hemen ba\u015flar. elPortalO uygulamas\u0131n\u0131 a\u00e7 Profil b\u00f6l\u00fcm\u00fcne git [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-1017","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages\/1017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/comments?post=1017"}],"version-history":[{"count":1,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages\/1017\/revisions"}],"predecessor-version":[{"id":1018,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages\/1017\/revisions\/1018"}],"wp:attachment":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/media?parent=1017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}