{"id":1039,"date":"2026-01-14T18:59:46","date_gmt":"2026-01-14T17:59:46","guid":{"rendered":"https:\/\/www.elportalo.com\/iletisim\/"},"modified":"2026-10-23T15:47:28","modified_gmt":"2026-10-23T13:47:28","slug":"iletisim","status":"publish","type":"page","link":"https:\/\/www.elportalo.com\/tr\/iletisim\/","title":{"rendered":"\u0130LET\u0130\u015e\u0130M"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; 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(prefers-reduced-motion:reduce){.epo-rv{opacity:1;transform:none;transition:none}}@media (max-width:1100px){.epo-grid--3{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:780px){.epo-sec{padding:60px 0}.epo-hero__inner{padding:64px 0 44px}.epo-grid--2,.epo-grid--3{grid-template-columns:1fr}.epo-btn{width:100%}.epo-wrap{padding:0 18px}}<\/style>\n<div class=\"epo\">\n<section class=\"epo-hero\">\n<div class=\"epo-hero__bg\"><\/div>\n<div class=\"epo-hero__veil\"><\/div>\n<div class=\"epo-hero__inner\">\n<div class=\"epo-wrap\">\n<div class=\"epo-rv\" style=\"max-width:820px\"><span class=\"epo-kicker\">\u0130leti\u015fim<\/span><\/p>\n<h1 class=\"epo-h1\">Bize <span class=\"epo-accent\">do\u011frudan ula\u015fabilirsin<\/span>.<\/h1>\n<pee class=\"epo-lead\">\u0130ster teknik bir soru, ister hesap sorunu, ister bir ihlal bildirimi, ister bas\u0131n talebi olsun \u2014 a\u015fa\u011f\u0131dan do\u011fru yolu se\u00e7. T\u00fcrk\u00e7e yan\u0131t veriyoruz, anonim bir bilet sistemi olmadan.<\/pee><\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"epo-sec epo-sec--alt\">\n<div class=\"epo-wrap\">\n<div class=\"epo-grid epo-grid--3 epo-rv\"><a class=\"epo-card\" href=\"https:\/\/www.elportalo.com\/tr\/indir\/\"><span class=\"epo-ico\">\ud83d\udcf1<\/span><\/p>\n<h3 class=\"epo-h3\">Uygulamada destek<\/h3>\n<pee>Bize ula\u015fman\u0131n en h\u0131zl\u0131 yolu: elPortalO uygulamas\u0131n\u0131 a\u00e7 ve profilindeki destek b\u00f6l\u00fcm\u00fcn\u00fc kullan. Orada hesab\u0131n\u0131 ve elPortalO ID&#8217;ni g\u00f6r\u00fcyoruz \u2014 bu da her talebi h\u0131zland\u0131r\u0131r.<\/pee><b class=\"go\">Uygulamay\u0131 a\u00e7 veya edin \u2192<\/b><\/a><a class=\"epo-card\" href=\"https:\/\/www.elportalo.com\/tr\/destek\/\"><span class=\"epo-ico\">\ud83d\udcac<\/span><\/p>\n<h3 class=\"epo-h3\">Yard\u0131m &#038; destek<\/h3>\n<pee>Teknik sorunlar, hesap, coinler veya uygulamayla ilgili sorular. Yan\u0131tlar\u0131n \u00e7o\u011fu yard\u0131m merkezinde zaten var.<\/pee><b class=\"go\">Yard\u0131m merkezine git \u2192<\/b><\/a><a class=\"epo-card\" href=\"https:\/\/www.elportalo.com\/tr\/topluluk-kurallari\/\"><span class=\"epo-ico\">\ud83d\udea9<\/span><\/p>\n<h3 class=\"epo-h3\">\u0130\u00e7eri\u011fi veya kullan\u0131c\u0131y\u0131 bildir<\/h3>\n<pee>Topluluk kurallar\u0131m\u0131z\u0131n ihlallerini bildirmenin en h\u0131zl\u0131 yolu do\u011frudan uygulamad\u0131r \u2014 ya da a\u015fa\u011f\u0131daki e-posta.<\/pee><b class=\"go\">Nelere izin verilmiyor? \u2192<\/b><\/a><a class=\"epo-card\" href=\"https:\/\/www.elportalo.com\/tr\/gizlilik-politikasi\/\"><span class=\"epo-ico\">\ud83d\uddd1\ufe0f<\/span><\/p>\n<h3 class=\"epo-h3\">Hesab\u0131n\u0131 sil<\/h3>\n<pee>Hesab\u0131n\u0131 istedi\u011fin zaman uygulamadan kendin silebilirsin. Uygulamaya eri\u015fimin yoksa talebini e-postayla g\u00f6nder. En h\u0131zl\u0131 yol do\u011frudan uygulamada: <strong>Profil \u2192 Ayarlar \u2192 Hesab\u0131 sil<\/strong>.<\/pee><b class=\"go\">Verileri nas\u0131l sildi\u011fimiz \u2192<\/b><\/a><a class=\"epo-card\" href=\"https:\/\/www.elportalo.com\/tr\/ajans\/\"><span class=\"epo-ico\">\ud83e\udd1d<\/span><\/p>\n<h3 class=\"epo-h3\">Bas\u0131n &#038; i\u015f birlikleri<\/h3>\n<pee>Medya talepleri, ortakl\u0131klar, ajans konular\u0131 veya elPortalO ile \u00e7al\u0131\u015fma ilgisi.<\/pee><b class=\"go\">Ajans program\u0131 \u2192<\/b><\/a><\/div>\n<\/div>\n<\/section>\n<section class=\"epo-sec\">\n<div class=\"epo-wrap\">\n<div class=\"epo-head epo-rv\"><span class=\"epo-kicker\">Do\u011frudan ileti\u015fim<\/span><\/p>\n<h2 class=\"epo-h2\">Bize ula\u015fman\u0131n do\u011frudan yollar\u0131.<\/h2>\n<pee class=\"epo-lead\">En h\u0131zl\u0131 yol uygulamadaki destek i\u015flevidir: elPortalO ID&#8217;n, hesab\u0131n ve etkinliklerin zaten orada. \u015eu anda uygulamaya eri\u015fimin yoksa buradaki se\u00e7enekleri kullan.<\/pee><\/div>\n<div class=\"epo-grid epo-grid--3 epo-rv\">\n<div class=\"epo-mail\"><small>Genel ileti\u015fim<\/small><a class=\"addr\" href=\"mailto:info@elportalo.com\">info@elportalo.com<\/a><span>Destek, hesap, coinler, genel sorular<\/span><\/div>\n<div class=\"epo-mail\"><small>Gizlilik &#038; silme<\/small><a class=\"addr\" href=\"mailto:info@elportalo.com?subject=Gizlilik%20talebi\">info@elportalo.com<\/a><span>GDPR kapsam\u0131nda eri\u015fim, d\u00fczeltme, silme<\/span><\/div>\n<div class=\"epo-mail\"><small>Sa\u011flay\u0131c\u0131 &#038; adres<\/small><a class=\"addr\" href=\"https:\/\/www.elportalo.com\/tr\/yasal-bilgiler\/\">Yasal bilgiler<\/a><span>Sa\u011flay\u0131c\u0131n\u0131n tam kimlik bilgileri<\/span><\/div>\n<\/div>\n<div class=\"epo-btns epo-rv\"><a class=\"epo-btn epo-btn--primary\" href=\"mailto:info@elportalo.com?subject=elPortalO%20talebi\">Mesaj yaz<\/a><a class=\"epo-btn epo-btn--ghost\" href=\"https:\/\/www.elportalo.com\/tr\/destek\/\">Yard\u0131m &#038; destek<\/a><a class=\"epo-btn epo-btn--ghost\" href=\"https:\/\/www.instagram.com\/elportalocom\/\" target=\"_blank\" rel=\"noopener\">Instagram<\/a><a class=\"epo-btn epo-btn--ghost\" href=\"https:\/\/www.tiktok.com\/@elportalo\" target=\"_blank\" rel=\"noopener\">TikTok<\/a><a class=\"epo-btn epo-btn--ghost\" href=\"https:\/\/www.youtube.com\/@elPortalOcom\" target=\"_blank\" rel=\"noopener\">YouTube<\/a><\/div>\n<div class=\"epo-note epo-rv\"><strong>L\u00fctfen dikkat:<\/strong> Hesap, coin veya g\u00fcvenlik konular\u0131n\u0131 sosyal medya \u00fczerinden i\u015fleme alam\u0131yoruz \u2014 bunun i\u00e7in elPortalO ID&#8217;nle birlikte destek yolunu kullanman gerekiyor.<\/div>\n<\/div>\n<\/section>\n<section class=\"epo-sec epo-sec--alt\">\n<div class=\"epo-wrap\">\n<div class=\"epo-head epo-rv\" style=\"margin-bottom:0\"><span class=\"epo-kicker\">Mesaj\u0131n<\/span><\/p>\n<h2 class=\"epo-h2\">Neye ihtiyac\u0131n oldu\u011funu bize anlat.<\/h2>\n<pee class=\"epo-lead\">Bilgilerin ne kadar net olursa \u00e7\u00f6z\u00fcm o kadar h\u0131zl\u0131 gelir. elPortalO ID&#8217;ni, cihaz\u0131n\u0131, sorunun ya\u015fand\u0131\u011f\u0131 tarih ve saati ekle \u2014 coinler veya \u00f6demeler i\u00e7in ayr\u0131ca sipari\u015f numaras\u0131n\u0131 da.<\/pee>\n<div class=\"epo-btns\"><a class=\"epo-btn epo-btn--primary\" href=\"mailto:info@elportalo.com?subject=elPortalO%20destek%20talebi\">info@elportalo.com adresine e-posta g\u00f6nder<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<p><script>(function(){var items=document.querySelectorAll('.epo .epo-rv');if('IntersectionObserver' in window){var io=new IntersectionObserver(function(es){es.forEach(function(e){if(e.isIntersecting){e.target.classList.add('is-in');io.unobserve(e.target);}});},{rootMargin:'0px 0px -8% 0px',threshold:0.05});Array.prototype.forEach.call(items,function(el){io.observe(el);});}else{Array.prototype.forEach.call(items,function(el){el.classList.add('is-in');});}})();<\/script>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-1039","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages\/1039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/comments?post=1039"}],"version-history":[{"count":3,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages\/1039\/revisions"}],"predecessor-version":[{"id":1227,"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/pages\/1039\/revisions\/1227"}],"wp:attachment":[{"href":"https:\/\/www.elportalo.com\/tr\/wp-json\/wp\/v2\/media?parent=1039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}